Work for us
We provide information and support to unpaid adult carers in North West Wales. We cover the counties of Gwynedd, Conwy and Anglesey and have offices in Bangor, Colwyn Bay and Llangefni. We pride ourselves on delivering a fully bilingual service and carers are welcome to contact us and request a service in either Welsh or English.
Unpaid carers are people who look after a spouse or partner, child, relative or friend who is ill, disabled, or elderly and frail. They may be helping someone with day-to-day practical tasks, personal care, or financial matters.
We provide a holistic service tailored to individual carers’ needs, whether that is a listening ear, accessing services, maximising entitlements, peer group support, help with grants and respite or a stay at our carers caravan. We know that caring can be challenging, and our friendly and experienced team understand what it’s like to be a carer and are always ready to help.
Working with unpaid carers is a rewarding job and the atmosphere in our offices is always upbeat and friendly with the emphasis on supporting one another as well as our carers. Many of our staff have been in post for several years and are mentoring and nurturing our younger employees to ensure continuity of service. There is ample opportunity for personal development through training courses and staff and trustee bonding / development days were regular events prior to the pandemic.
“I enjoy working for Carers Outreach because it is rewarding and fulfilling. It can be challenging at times as some carers’ situations are difficult - especially end of life. All the staff are passionate about supporting carers as they are such an important part of our community and don’t always get the recognition they deserve. I find my job especially rewarding due to the feedback we receive from carers.”
“I love working for Carers Outreach as I am a carer myself and I know first-hand how difficult it can be and how isolating. I am also aware that it is a struggle if you don’t know where to get help and support. I feel that I have been lucky to have good support and assistance and wanted to use my knowledge and experience to help others. I find both my roles in the organisation very interesting and diverse, and they are very rewarding, it gives me great satisfaction giving something back to other carers using my acquired knowledge. Everyone who works here is very caring and everyone works as a team. It is a great place to work, and I love coming in to work.”
“There are so many ways in which we can support carers, and this make the job interesting and rewarding. Ranging from regular phone contact, which has been much appreciated during the various lockdowns, to financial help in the form of grants and unclaimed benefits. Also making carers aware of the help that is available to them, such as support following a Carers Assessment. Some caring situations are really tough, and it is humbling to listen to carers’ experiences.”
“I have only been in post a short while, but I have settled in well, everybody is so friendly and happy to help. I enjoy the post and being able to help the carers.
Being a carer myself brings its own problems but working for Carers Outreach gives me the flexibility to both work and care. I am still finding my feet and currently only work part time; I would like to work full time if the opportunity arises as I find the working day is manageable.
Finally I have met some of the trustees and they are so supportive and friendly.
I hope to be part of the team for many months/ years to come.”
Current Vacancies
Carers Support Officer - Dementia
An exciting new opportunity to deliver a person-centred information and support service for people living with Dementia and their unpaid carers.
Location: Based between Ysbyty Gwynedd and Carers Outreach Offices in Parc Menai, Bangor, Gwynedd
Hours: 37 per week, weekdays
Salary: £24,951
Pension: Pension offered
Contract: 12 Months initially
Closing date: Noon, Friday 19 April 2024
Interviews will be held week commencing 29 April 2024
Please note, the ability to communicate in Welsh and English is essential for this post.
To request an application pack for the post of Carers Support Officer - Dementia please contact Julie Oatey at help@carersoutreach.org.uk.
No candidate will meet every single qualification. If your experience looks a little different but you think you can bring value to the role, then we would like to hear from you.
Carers Support Officer - General
Opportunity to work with unpaid carers
Duties will include:
- Answering phone queries
- Providing relevant information and emotional support
- Signposting / referrals to service
- Maintaining accurate records
Location: Carers Outreach Offices in Parc Menai, Bangor, Gwynedd
Hours: 20 hours per week, weekdays
Salary: £22,369 - £23,194
Pension: Pension offered
Contract: 12 Months initially
Closing date: Noon, Friday 19 April 2024
Interviews will be held week commencing 29 April 2024
Please note, the ability to communicate in Welsh and English is desirable for this post.
To request an application pack for the post of Carers Support Officer - General please contact Julie Oatey at help@carersoutreach.org.uk.
No candidate will meet every single qualification. If your experience looks a little different but you think you can bring value to the role, then we would like to hear from you.